A new innovative service has been launched in the Municipality of Aristotelis, the Citizens’ Service Line. This new service operates through the five-digit call number 15410. Based on the capabilities offered by new technologies, requests will be recorded and processed in a simple and fast manner.
Our goal is to provide immediate service to citizens by satisfying simple everyday requests and improving the services provided by our Municipality, by combating bureaucracy.
The Citizens’ Line accepts requests on the following issues:
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- Street lighting, such as lamp replacement and damage repair.
- Cleaning, such as urban waste collection.
- Water supply – Irrigation – Sewerage.
- Removal and transportation of abandoned vehicles, boats, and trailers.
- Information on recycling programs.
- Information on Cultural Events.
- Collection of dead animals.
- Repair of internal road damage.
The replacement of lamps and repair of damages will be carried out for all Municipal and Local Communities of the Municipality of Aristotelis according to a monthly schedule, which will be posted on the Citizens’ Line website.
Citizens can submit their request by:
- Filling out a special form on the Municipality’s website.
- Calling the five-digit number 15410.
- Via email at 15410@dimosaristoteli.gr.
The citizen chooses the way they would like to receive a response to their request, such as:
- By phone.
- Receiving an email.